Vietnam Tours, Outdoor activities, family tours, trekking, cycling, bird watching, kayaking, motorbike, cruise, luxury tours,cultural sightseeing, wellness retreatsVietnam Tours, Outdoor activities, family tours, trekking, cycling, bird watching, kayaking, motorbike, cruise, luxury tours,cultural sightseeing, wellness retreats
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About Us

WHY TRAVELO VIETNAM?.

Variety Integrity Tradition Organization Uniqueness Reliability Sincerity

Travelo Vietnam

A company of trusted, passionate incoming tour operator specialists , Travelo Vietnam creates the customization from grassroots to luxury journeys to the inspiring destinations of Vietnam, Laos, Cambodia, Thailand, Myanmar and China. The designed trips are completely based around your interests and schedule. Committed to providing you with an unforgettable and inspiring trip, we also ensure your happiness and comfort throughout.

WHO WE ARE ?
Launched the business since 2006, Travelo Vietnam has found by a young team of adventure fervours. They have travelled around Vietnam to create an authentic and sustainable travel experience and aim to share it with fellow travellers. At the early start, Travelo Vietnam was a small local tour operator for individual travellers to visit Vietnam, and has since rapidly grown with the expansion of its activities over the border to Laos, Cambodia, Thailand and Myanmar. Along with the development, it houses a team of experienced guides and professional qualified experts, who has been involved in tourism business for many years, both in and outside Vietnam. Focusing on incoming tours, Travelo Vietnam has also set up the representative operation office and affiliates located throughout Laos, Cambodia, Thailand and Myanmar. Consequently, the omnipresent flag allows the company to be committed to taking care of all your travel arrangement in a timely manner and making your trip the unique experience.

WHAT MAKES US SPECIAL?
The great advantage of Travelo Vietnam over its competitors is the efficiency of a dynamic team and experienced manager who co-operate with each other harmoniously, and who all work for the same goals. We will operate side by side with your agency to avoid any delay, lack or poor quality of service. Besides, the experienced and enthusiastic professionals are able to offer personalized solutions and also help you plan, design and develop a range of packages incorporating all travel needs and offering your clients a different vision for their holiday in Vietnam, Laos , Cambodia, Myanmar and Thailand.

HOW THE COST IS?
Understanding that the high business volume and increasing profit are surely target of all companies, Travelo Vietnam strives for not only offering you with the valuable travel products at low cost possible but also maintaining the high standard services. Moreover, the proposals can be negotiable to the business success as you are the only person who knows how clients are, what they need and how much they can pay. To give travelers of diverse backgrounds , interests and budgets numerous options to choose from, we also make the offer based on different hotel categories running from standard to luxury As a business guideline, we often check with the local suppliers: hotels, flight carriers, transport and boat services,… to update the cost and launch the promotion.

WHAT WE PROVIDE?
Continuing to venture into the areas that many tour operators stay away, Travelo Vietnam aims to find out their core and establish the special arrangements for clients with a growing number of hotels and travel products. The hotel portfolio increases daily to meet the accommodation needs of travellers seeking a high standard of lodging at extremely competitive prices in key destinations. Moreover, the designed package tours range from easy touring to challenging activities, all focusing in some depth on culture, history, lifestyle, wildlife , cuisine and landscape of the destination. Also specialized in tailor-made travel besides prepackaged holidays, Travelo Vietnam provides the trip elements that can be combined in an endless variety. No matter what your enquiry is; getting off the beaten track or simply relaxing at a five star resort, our travel experts will carefully work on it and provide you with invaluable and advisory offer.

Customized Trips
Classic Tours
Bike & Motorcycle
Beach Breaks
Walking & Trekking
Multiple Countries
Overland Adventures
Cruise Holidays
Cooking & Food Diving
& Snorkeling
Hotel Reservation
Air ticket Booking
Multiple Language Guide
Travel Consultant
Car Rental
Visa Arrangement
Kayaking Trips
Golf Touring
Honeymoon Trips
Daily Excursions

WHAT IS OUR QUALITY?
The staffs and manager, we fully realize that the success depends on customer satisfaction so we are developing the business in own way with a sincere commitment to overall quality. This means that we undertake everything within our power to exceed the clients’ expectation in terms of quality and value. We also make the research and study of their nation habits from the travel style to food order to make sure that customer needs are being met. To maintain the high standard quality, Travelo Vietnam continues training the guides, office staffs and have implemented certain quality control measures. Moreover we daily analyze clients’ feedbacks and reviews from the hotels to make sure that we offer the highest quality and the most competitive product. At every opportunity, we strive to give good value for money however, believing that clients will be better off with a reliable and consistent service than with a cheap and poor product.

Our Profession
We have been organizing customized tours in the region since 2006.  We served more than 70 000 travelers by the time of our 10th anniversary.

Our Staff and Guide
Our multi-lingual staff speaks English, French, German, Italian and Spanish and understands the market of our customers.
All our guides are locally employed, and thoroughly know the destinations, history, and culture.  They receive excellent training and behave in a professional manner.

Tailor-made and Personal Service
All of our staff members are trained to act as your personal travel consultant. We will suggest the best option to suit you and offer our honest opinions. Our travel consultants don´t just work with you via email before you start the trip, but also maintain their support when you are on the tour to ensure that your holiday runs smoothly.

Match your budget & style  
Since we live in Indochina and Thailand, we know all about the products we sell. Your specific preferences, style of travel, and budget are all carefully considered when we create the holiday package for you.

Competitive prices
With the reputation and the trust we have gained over a long and productive relationship with our partners, we are in a position to negotiate the best prices for all our products and services. We don´t just keep this privilege for profit, but we pass on all of the up-to-date prices and special promotions to you.

Ground support 24/7
Beside our personal consultants that are available at any time, our hotlines are also available 24/7 in case anything unforeseen should happen.

Services Commitment
Guides are carefully selected, the best vehicles are chosen, we carry out regular inspections of the services of our suppliers and we have a tried and tested booking process- this is the commitment we can make to you. Our aim is providing you with the best possible services in your destination and maximum satisfaction for your trip.

Money back policy
With our head office in Vietnam, we have secured a license from the Vietnam National Authority for Tourism. Our International Tour Operator License number is 01-283/TCDL-GP LHQT. Our bond account for the license is solely for compensating clients in case of a claim. The bond is required to have a certain amount, so whenever compensation needs to be paid to a client, we are obliged to top up the bond to this minimum level. However, we have never needed to deposit more in this account and thus we have never been required to withdraw from this bond to compensate a client.

Continued development with a wide range of products
Each traveler is different and has a different travel style. Even with similar clients, if the time of travel differs, a different type of tour may be necessary. We understand this and have developed a wide range of tours for our clients’ diverse needs. Furthermore, we continuously follow travel trends to help create new ideas and programs for our clients. This continues to be our way of working- to create authentic and unique programs.

Need more neutral opinions?  
See what our previous customers are saying about us.
Check out their opinion on Tripadvisor

The story started with the time I when traveled down a river where I could see real aquatic life and the beauty of nature… I had been thinking of a green world and I encouraged my mind to take responsible action towards unique green living ways, besides urging others to do so… To be an operator in tourism, we noted, is to take thoughtful actions and to participate in protecting the surrounding environment.
For us, “sustainability” and “responsibility” have always been key words in our vocabulary. In the beginning, we just wanted to warn, to act, use green suppliers, take part in green activities, and transmit correspondence of green travel to visitors. We are totally convinced of the incredible importance of travel. It is only through traveling and through meeting people that we begin to understand that we are all sharing this world. We are all going along for the ride despite the barriers which governments, religions, and economic and political beliefs often seem to build up between us.
We take responsible tourism very seriously, and always aim to be the industry leader. We operate in a socially and environmentally responsible manner, employing local services whenever possible to ensure economic benefits in the communities we visit. This commitment also offers our travelers more enriching experiences—a home-stay in a tribal village, for example, which would give you an authentic feeling of the place during your visit.
Join us and “Love Traveling, Love Saving the Environment.” è(Our Slogan)

Private Tour Guide & Driver Service in Indochina & Vietnam

Maximized personal care & trip flexibility

Travelo Vietnam offers private tour service across Vietnam & other Indochina destinations; you will have a private tour guide, private driver, and an air-conditioned vehicle escorting you at every destination you travel across Indochina area. This will provide you with maximized personal care, security, and flexibility.

All tour guides with Travelo Vietnam are qualified professionals and registered English Speaking Tourist Guides who go through national assessment annually. All of our tour vehicles are clean and in excellent condition, manned with licensed & experienced drivers.

Private Tour

Guide You will always be greeted punctually on arrival at each destination. At every departure, you’ll be escorted& assisted until you have checked in and passed through the security checkpoint.All of our tour guides in Vietnam and other Indochina area are locals. Knowing the area well, they are good at guiding you around and telling background stories of the tour sites, as well as showing you the secret spots for best photos.If any change of itinerary is needed for unexpected reasons, your private tour guides will be more than accommodating in suggesting alternatives to ensure that you always have a wonderful experience.

Private Vehicle & Licensed Driver

With our comfortable and safe private transportation, your tour will be more relaxing and less tiresome, keeping you in the best spirit to make the most out of your Southeast Asia & Vietnam tours. Your vehicle in each destination is air conditioned, insured, clean, and regularly maintained. Your private driver is licensed and always put your safety first.

Best-value-for -Money Vietnam & Indochina tours at affordable price

Many people have become more conservative in their travel spending since economy is a concern. But savvy travelers know quality tours do not have to be expensive. It is the time to spend wisely and shop for value. If you prefer to travel with professional support and service while looking for reasonable prices, you have just found the right place.

Enjoy a tailor-made private tour for great value

Although a tailor-made private Indochina & Vietnam tour may cost more than a join-in large group tour in your home country (i.e. large tour group, fixed departure, per-arranged tour plan determined by the travel agency not you, and may not always hit the mark on quality ), you will be getting a highly personalized travel experience that is designed around your specific interests based on a customized tour plan, a good qualified guide that brings the destinations to life, and attention to detail so that you get the most out of your experience and your money while touring around Vietnam & Indochina.

Invite your family and friends to save on per person price

Based on a same tour plan, our per-person prices are quoted differently for 1 person, 2-5 people, 6-9 people, and 10 plus people traveling together. The more people sharing, the lower the per-person cost is. In this sense, it is always a good idea to take your family or invite your friends to join your tour. This way all of you will enjoy the quality services offered in our private tour, and share a great holiday experience in the colorful Vietnam & Indochina.

We discount price only, never quality

Travelo Vietnam characterizes its travel style by optimizing your experience through the whole process, from tour planning to the last minute of your tour. Each team of our service chain works closely and effectively in lowering the operational costs while enhancing your tour experience, providing you the benefits of both independent travel and an organized tour:

* 1-on-1 tour consulting and planning to make sure you really get what you want according to your preferences and budgets. Absolutely no push selling;

* A personal travel consultant to back you up through your whole journey, who will make sure all details are taken care of;

* Private tour guide and transportation are assigned at all destinations regardless of your group size. Our tour guides are professional and our tour vehicles are comfortable and manned with experienced safe drivers;

Quality Control at Travelo Vietnam

Strict quality control phases ensures your carefree Indochina & Vietnam tours

Travelo Vietnam has been working hard in controlling the quality of every phase of our service chain, from tour arrangement to the selection of hotels and restaurants, with only one goal: to guarantee that you enjoy a totally carefree and lifetime tours to Vietnam & Indochina.

Quality Control Phases

 Tour Arrangement

– Making sure of the feasibility and interchangeability of tours, as well as meeting the needs and interests of Travelo Vietnam customers.

– Guarantee the accuracy and reason ability of the pricing, no overcharging is allowed.

Tour Operation

– Celerity and accuracy of the booking are highly emphasized.

– In time contact with clients about any changes of booking, such as no room available or prices going up, and relative solution is also given out at the same time.

During Tour

– On time pick-up at the airport. No inconsistent tour arrangement different from original plan.

– Tour guides always work to satisfy every need of every client during sightseeing the whole trip. Unnecessary phone call of tour guides is not allowed.

– Cars get checked before very tour, ensuring a clean and odorless trip. Drivers are not allowed to smoke, chat with tour guides, and chat over cell phone during the whole trip. Drivers must drive the car safely, and speeding is not allowed.

Emergency Treatment 

– Tour guides and local offices have the priority and direct responsibility for any of your emergency.

– Travelo Vietnam is following all the way down till the problem is solved.

Purchasing & Quality Control 

– Travelo Vietnam purchasing specialists go down personally to every local office in Vietnam & Indochina area to inspect the prices and service quality.

– Only qualified and well-reputed tour guides are selected for our clients.

– Regular inspection of the hotels to guarantee our clients a comfortable stay during their tours to Vietnam & Indochina.

Detail-oriented Vietnam & Indochina travel service ensure carefree experience

For many discerning travelers, service quality is important for an unforgettable travel experience other than the sightseeing itself. If you prefer to travel with professional support and service at reasonable prices, our Travelo Vietnam service team can make this happen.

Your Transfers

*You will enjoy private transfers throughout your trip unless otherwise agreed upon.

* All vehicles offered by Travelo Vietnam are air conditioned, insured, clean, and regularly maintained.

* Domestic flights in all of our Southeast Asia destinations and international flights upon request.

Your Tour Guides & Drivers 

* Your tour guide will meet you at airports, train stations, piers or hotels; holding our greeting board with your name on it.

* Tour guide are all expected to be well dressed and non-smoking.

* Drivers are prohibited from chatting or smoking when driving.

Land Tour Service

* Your tour will be operated and arranged according to your itinerary. You are free to travel at your own pace and flexible to add/skip sightseeing program.

* Your tour guide will double check the itinerary with you at the very beginning, so we can make a quick adjustment if there is any difference.

* Please be noted that there may be additional charges if you decide to add a program that is not specified in the itinerary.

Hotels

* Travelo Vietnam can arrange a wide range of hotels in Vietnam & Indochina area to meet different budgets from customers, from budget to luxurious, boutique to chain brands. All hotels are clean, secure, comfortable and evaluated by us on a regular basis based on customer feedback.

* Please be noted that additional cost will be on your own if you make any change after your itinerary is finally confirmed.

Meals

Normally our tours include breakfast& lunch each day. Unless otherwise requested, the dinner is left to your own arrangement; you may take this opportunity for a little food adventure,surely your tour guide is always glad to offer their advice.

Breakfast

It is normally served at the hotel where you stay. Depending on the hotel, the breakfast would be in western style, local style, or a combination.

Lunch  

Lunches are usually set menu at local restaurants, which are carefully inspected and selected by Travelo Vietnam and with comfortable dining environment where you can rest assure to taste the local flavor.

Dinner

Dinners will not be included in your meal plan unless you have that requirement. Enjoying the local food could bone of your best experiences in the Southeast Asia. This is why we offer you this flexibility of food choice and you can always get advice from your tour guides.If you have certain food allergies or special requirements such as vegetarian food, please let your travel consultant and tour guide know.

Shopping

Normally we arrange one or two shopping stops at each destination so that our customers have the chance to purchase some local specialties or souvenirs. Shopping or not will be totally at you will and no forced shopping at all.

Emergency Contacts

Your comfort and safety are our absolute priority all the time. You can always contact us via:

* Your travel consultant who has his/her mobile phone on 24/7.

* Customer Care Manager: +844 (0)915890923(24/7)

* Email: info@travelo.com.vn

* Headquarter in Hanoi, Vietnam: +844 (0)915890923(9: 00am-5: 00pm; Hanoi Time)

We fully recognize that our success is built on the quality of our people and we continually invest in training to ensure that we remain the leading destination management company in Indochina. We are very fortunate to have so many talented and committed people in our company and it is their passion that shines through everything we do and makes us who we are. Over the last year we engaged all our staff in developing and establishing a set of core values to better understand and communicate who we are. These values are described on the following page and have been worked into our training programs and operating guides to become an integral part of Travelo Vietnam.

We really are ‘Experts in Indochina – in Indochina’, and we exist to serve you, our customers, setting ourselves very high standards of excellence designed to achieve one goal: to meet or exceed our client’s expectations every time.

Private Bike and Tours in Asia

If you have a group of friends or family who want to travel on a specific date that doesn’t match one of our scheduled tours, let us know and we’ll create a private bike tour for you. Or if you have some specific needs we can adapt a tour for you. This may include adding or removing some days, adapting it to be suitable for families, upgrading the hotels…..

For example, a group of friends who taught at the same school liked our mountain biking in Mai Chau itinerary but our scheduled tour dates didn’t fit into the school holiday calendar. We created a private departure date for them and they were Mai Chau bound.

To request a private bike tour in Asia, fill out the below form or send us an email at  info@travelo.com.vn and we’ll help you plan the perfect cycling holiday for you and your friends.

Travel Insurance from World Nomads

With travel insurance from WorldNomads.com you can buy, extend and claim online even after you’ve left home. It is available to people from over 140 countries and designed for adventurous travellers with cover for overseas medical, evacuation, baggage and a range of adventure sports and activities.

Why we like Travel Insurance from World Nomads

  1. Trusted reliable underwriters
    WorldNomads.com is backed by a suite of top tier, global travel insurers who provide you with great cover, 24 hour emergency assistance and the highest levels of support and claims management when you need it most.
  2. Value for money with the cover you need
    By focussing on what you need and leaving out what you don’t, the travel insurances available from WorldNomads.com offer some of the most competitive prices online for travellers from over 140 countries.
  3. Flexibility when you need it most
    Travelling without insurance or had a change of plans? You can even buy a policy from WorldNomads.com if you’re already travelling and you can extend and claim online while you’re still away.
  4. Cover for a range of adventure activities
    The travel insurance plans from WorldNomads.com cover a range of adventure activities, such as bicycle touring, giving you peace of mind to get the most from your travels.
  5. World Nomads keeps you travelling safely
    Access to up-to-date travel safety alerts, safety advice and tips online through the World Nomads Travel Safety Hub.
  6. More than just great value travel insurance
    Learn the local lingo through a series of free iPod & iPhone Language Guides and can stay in touch with family and friends with a free online travel journal.
  7. Commitment to exceptional customer service
    Each plan is different, depending on your country of residence. Find out more about what’s covered or ask WorldNomads.com if you have any questions.

Make a difference when you travel

When you travel to far out places you often receive generous and gracious hospitality from local people, even when they don’t have much themselves.

Meeting with Travelo Vietnam

Travelo Vietnam are leaders in Asia at providing incentives to help businesses motivate a particular course of action. We understand that to create this increased effort the incentive needs to be exciting, something to activate the imagination and keep energy levels high.

At Travelo Vietnam we can cater for group sizes from a four or five to a few hundred participants over any period of time. With nearly 10 years experience in the industry we have been the pioneers and continue to lead the way in devising unique, unforgettable activities and experiences.

We have excellent working relations with local businesses around In Indochina giving us access to many facilities other organizers are unable to benefit from. We can arrange intriguing transport types from Travelo Vietnam drawn carts amongst temples to electric bikes in Laos.Etc…. We are only limited by our imagination when it comes to arranging inspirational activities in Indochina.

MICE Webinars
Every month, one of our expert MICE Managers, across each of Travelo Vietnam Office destinations will present to you up to the minute information on our destinations and MICE options for your clients. Topics will range from new activities, trade updates, preferred venues and classic destination training to enable you to create and sell the most creative and inspiring meetings, incentives, and conference and event programs for your clients.

What is a Webinar?

A ‘Webinar’ allows online delivery of a PowerPoint presentation, via the internet in real-time. All that is needed to listen to an Travelo Vietnam MICE Webinar is an internet connection and set of headphones or a phone line.
Already registered to the MICE Webinars Newsletter ?

Some of Our Valued Clients

Here are some of our valued clients. They are individual travelers, travel agents, corporate enterprises and valued customers coming from different world organizations, corporations. We express our sincere thanks to all those who used our service. We can’t be as strong as we are today without their valuable support.

Join Our Team

Travelo Vietnam is always looking for talented people to join our exciting, highly-motivated team. We offer competitive salaries, outstanding benefits, and amazing travel opportunities. Travelo Vietnam provides an excellent working environment to put your skills to good use – while constantly developing your own personal and professional career goals.

The knowledge, dedication, and loyalty of our employees are vital to our continued success as Indochina’s only authentic boutique travel agency. Our vision and growth constantly creates new opportunities, as well as the need for additional staff in existing position.

If you share our enthusiasm and passion for “The art of exploring”, please email your CV and a cover letter, briefly stating your experience and why you would like to join our team to: info@travelo.com.vn.

Online Travel Consultant: 05 positions

Travelo Vietnam is looking for o5 Online Travel Consultants in Vietnam. The applicant must be fluently in English and have extensive knowledge of South East Asia including Vietnam, Laos, Cambodia and Myanmar. The position is available immediately and its description is following.

Job Description

* Provide literature and information to clients concerning local, tours, travel routes, accommodation, local customs, fares, and travel regulations in Vietnam, Laos, Cambodia and Myanmar
* Discuss client requirements and advise on suitable options
* Plan, prepare and cost itineraries (travel plans) for clients
* Make travel, accommodation and related bookings
* Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements
* Issue tickets for travel, accommodation vouchers and all relevant documentation
* Collect payments and maintain records of transactions
* Assist with changes to travel arrangements and bookings where required
* Sales call to new corporate accounts/seeking new corporate accounts

Profile

* Vietnamese nationality
* Strong sales focus and good organizational skills
* Excellent communication skills in English (written and spoken)
* Deep knowledge of destinations & travel services related in Vietnam, Laos, Cambodia and Myanmar
* Ability to work under pressure and manage multiple tasks
* Two years of experience in a similar position is must
* Bachelor of Hospitality and Tourism or Languages & International Studies
* High level of personal presentation
* Ability to work as part of a team and independently
* Creativity, autonomy and high responsibility
* Pleasant personality, positive attitude, service-minded and strong customer focus
* Good computer skills
* Preferably you have good skills in a second language (French, Italian and Spanish).

The position is based in Hanoi (Vietnam) and is available right now. This is a full-time job and compensation will depend on the qualification level.

Please send your application (CV and cover letter) to Ms.Ha: info@travelo.com.vn

Web Marketing Manager: 02 position
Job Description Detail

– Job Purpose: Generate revenue by planning and executing the web marketing to enhance the service recognition and increase the revenue of our web-service. The candidate is responsible for all the web marketing activities to lead the business working directly with the CEO.
– Tasks: (1) web marketing planning and execution (2) Plan the promotions to enhance our web service revenues (3) analyze the web traffic and another KPI to improve the performance further

Required Experience/Skills Detail
– Minimum 3-year experience and knowledge in the web marketing.
– Web analysis skills are the great asset that could be utilized in this position. Net PR experience is another asset to be made the full use of.
– The candidate should have the good English communication skills. He/she should be self-motivated and has the high leadership and responsibility for this/her marketing task.

The position is based in Hanoi (Vietnam) and is available right now. This is a full-time job and compensation will depend on the qualification level.

Please send your application (CV and cover letter) to Ms.Ha: info@travelo.com.vn

Assistant Product & Marketing Manager in Vietnam: 01 position
Travelo Vietnam is looking for an Assistant Product & Marketing Manager to work alongside our Product Manager. The applicant must be fluently in English and have excellent knowledge of South East Asia including Vietnam, Laos, Cambodia and Myanmar. The position is available immediately and its description is following.

Job Description

* Responsibility for assisting in the maintenance our existing tour and holiday products
* Research and develop new products in Vietnam, Laos, Cambodia and Myanmar
* Preparing various digital and printed marketing materials
* Analyse market and product needs, identify promotional opportunities both destination and supplier-led.
* Train sales, marketing, operations, and guides for new and existing products
* Constant monitor the quality of all products and suppliers

Profile

* Vietnamese nationality
* Excellent communication skills in English (written and spoken)
* Management and organisation skills
* Extensive knowledge of destinations and itineraries in Vietnam, Laos, Cambodia and Myanmar
* Three years of experience in a similar position is must
* Knowledge of data processing (PC and Microsoft Software)
* High level of personal presentation
* Flexible, be willing and available to travel often
* Need to be creative, resourceful, and able to adapt to change while working in a dynamic environment
* Pleasant personality, passion for travel and display high standards of client service
* Good skills in a second language (French, German, Italian, Spanish) is advantage

The position is based in Hanoi (Vietnam) and is available right now. This is an excellent opportunity for the right candidate to excel within an up-market tour operator. In return, you will be rewarded with educational, career progression and fantastic bonuses.

Please send your application (CV and cover letter) to Ms.Ha: info@travelo.com.vn